August 10, 2018

The Chateau Facilities

The Chateau de Pourtalès is located in the Roberstau neighborhood of Strasbourg, only 3 miles from the city center of Strasbourg. It is surrounded by a beautiful park which offers miles of walking and biking paths as well as large collection of artwork from national and international artists. Access to the park is free, you can explore on foot or by bike.

Student Living Quarters

You will be assigned a shared room (two students per room). If you would prefer a single room, you must request in advance (single rooms are limited and are subject to availability and individual/group needs). Linens (sheets, comforters, pillows, and towels) will be provided and are changed bi-weekly. If you have overnight visitors or guests, they must be registered at the reception desk. There are shared bathrooms facilities on each floor, and a common student kitchen on the first floor. All of the basics required for cooking and eating are in the kitchen. If there is any equipment missing, let the Château staff know. There are also fridges and cupboards assigned to your group for storing your food. Students are responsible for the cleanliness of the kitchen, so please make sure to discard of your waste after cooking and keep the kitchen clean.


Breakfast at the Chateau is covered in your program fee and is served daily from 7:00-10:00 am from 7:00-10:00 am from Mon-Fri., from 7:30-10:30 am on Saturday and from 8:00-11:00 am on Sunday (these are the set time for meals unless planned otherwise for your group).  The spread includes of baguettes and croissants, hardboiled eggs, cold cuts, cheeses, jams, cereals, juices, coffee and tea. You can find the breakfast room directly off the main courtyard or by walking through the Salon Rouge on the ground floor, passing the reception office on the right, continuing through the long corridor until you are near the end; the breakfast room is just off to your right.

Laundry and washing/dryer machines

Two washing machines and dryers are available to use free of charge at the Chateau. They are located in the laundry room across from the breakfast room on the ground floor. You can purchase washing detergent at the supermarket, or at the front desk for € 1 per scoop. There is also an iron and an iron board available in the washing room next to the kitchen.

Internet, Television, and Phones

The Chateau has free WIFI access throughout the building. At your arrival, you will receive an envelope with the code inside. There is also a computer lab across from the student kitchen, where you can either use the common computers, or hook up your personal computer to the ethernet cables. The computer room also has a printer and scanner that is free for student use. In the first-floor common room, there is a satellite TV and a HDMI-cable to connect the TV to your laptop or other mobile devices. And in the ground floor library, there is a phone where you can place free phone calls to your home country. It is advised that you coordinate with the other students if you intend to use the phone or are expecting a phone call. Alternatively, you could use Whatsapp, FaceTime, or WiFi calling on your mobile device.

Front Desk Reception

The reception desk is open every day from 7:30 am to 10:00 pm. Your coordinator, as well as the Château de Pourtalès staff will also be available to assist you. If the reception desk is not occupied, please ring the doorbell on the front door “Château de Pourtalès” and someone will come to assist you as soon as possible.


The nearest supermarket, Auchan, is a 10-minute walk from the Chateau. It is open Monday to Saturday from 8:00 am to 8:30 pm (closed on Sunday). To get to the supermarket, follow the driveway out to the Chateau, turn right and continue along Rue Mélanie. Turn left at the roundabout, walk past the bus stop, and Auchan will be on the left. Your coordinator will accompany you to the supermarket during the neighborhood orientation. There are a few other supermarkets in Robertsau, as well as a seasonal farmers’ market; specialty markets can be found in city center and in other neighborhoods of Strasbourg. Robertsau has multiple restaurants that offer both table service and delivery. There are also more options at the city center.